Frequently Asked Questions
Everything you need to know about your order and our hardcore apparel.
How long does shipping take for international orders?
We ship worldwide from our warehouse in the Netherlands. Delivery typically takes 2-5 business days within Europe and 5-12 business days for the rest of the world, depending on your local customs processing.
What is your return policy?
You can return any unworn and unwashed items within 30 days of receipt. Please ensure all original tags are attached. Note that for hygiene reasons, face masks and underwear cannot be returned.
How do I know which size to order?
Each product page features a detailed size chart. Our apparel generally follows standard European sizing. If you are between sizes, we recommend sizing up for a more comfortable fit during events.
Which payment methods do you accept?
We accept a wide range of secure payment methods including Visa, Mastercard, PayPal, iDEAL, Sofort, and Bancontact to ensure a smooth checkout experience.
Will I receive a tracking number for my package?
Yes, as soon as your order is dispatched, you will receive an automated email containing your tracking number and a link to follow your shipment's progress.
Are the products official Masters of Hardcore merchandise?
Absolutely. This is the official store. All items are authentic, high-quality products designed and produced directly by the Masters of Hardcore brand.